Shipping policy

Thank you for choosing Drip Plug for your fashion needs! We want to ensure a seamless and enjoyable shopping experience for you. Please take a moment to review our shipping policy.

1. Processing Time:
All orders are processed within 1-2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Delivery Time:
We offer various shipping options at checkout, including standard and expedited shipping.
Shipping rates and estimated delivery times will be calculated at the time of checkout based on your location.

3. Domestic Shipping Canada:
Standard shipping typically takes 3-7 business days.
Expedited shipping options are available for faster delivery, with estimated delivery times of 1-3 business days.

4. International Shipping:
We ship internationally! Shipping rates and delivery times vary based on the destination.
International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.

5. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information.
Use the provided tracking number to monitor the progress of your delivery.

6. Address Accuracy:
Please ensure that your shipping address is accurate and complete to prevent any delivery delays.
Drip Plug is not responsible for orders shipped to incorrectly provided addresses.

7. Lost or Stolen Packages:
Drip Plug is not responsible for lost or stolen packages once they have been marked as delivered.
If you encounter any issues, please contact the shipping carrier to file a claim.

8. Order Modifications/Cancellations:
We are unable to modify or cancel orders once they have been placed. Please review your order carefully before completing your purchase.

9. Holidays:
During peak seasons and holidays, there may be slight delays in processing and shipping times.

10. Contact Information:
If you have any questions or concerns regarding your order or our shipping policy, please contact our customer service at driplugcanada@gmail.com.
By placing an order with Drip Plug, you agree to the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to providing you with high-quality fashion and exceptional service.

Thank you for choosing Drip Plug!